Service
We're here for you.
From the first conversation to maintenance: we support you so your machine runs reliably.
01 /
Advice
Together we clarify how much waste you produce, where the machine should stand and what happens to the pre-compost.
02 /
Installation
We check space, power and access and help with installation.
03 /
Operation & maintenance
You get all documents, an introduction and regular maintenance.
The exact service scope is set out in your quotation.
Help with questions
Already have an EQO24 machine?
We'll help quickly.
Tell us the model (e.g. EQO24/300L), the serial number from the type plate, your location and briefly what the problem is. Please note: our service covers EQO24 machines only.
Documents for your machine
- Operating and maintenance manual
- Technical data
- CE declaration of conformity
- Filter maintenance (UV-C, silica gel, activated carbon)
Service for existing systems: service@eqo24.com
Your next step